Here are 3 ways AR smart glasses are disrupting field service

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The Smart Glasses solution allows users to connect to remote experts and artificial intelligence (AI), as well as the Internet of Things and job instructions, all hands-free to improve first-time resolution, increase customer satisfaction, and save on travel costs.

The Smart Glasses solution allows users to connect to remote experts and artificial intelligence (AI), as well as the Internet of Things and job instructions, all hands-free to improve first-time resolution, increase customer satisfaction, and save on travel costs.

Today, field service technicians must handle an increasing number of complex tasks. As technology advances, the equipment that junior technicians need to service becomes more and more complex. Coupled with the fact that more than 60 percent of the 21 million field service workers in the United States alone are transitioning into retirement, this means that the workload of these technicians is increasing. This, in turn, leads to longer delays and longer customer downtime, while service teams try to manage the workload with less qualified staff. Field service teams can't afford multiple resource-intensive trips. To get things done correctly in the field the first time, technicians must be able to conduct on-the-job training and access the company's knowledge resources when needed - usually more experienced technicians.

Augmented reality (AR) and mixed reality (MR) technologies improve access to corporate information, enabling users to look up and work without having to touch their hands while being fully aware of their surroundings. Smart glasses enable technicians to tap into unlimited resources by communicating their situational views with remote experts and receiving real-time instructions to solve problems in the field. Here's how that makes a real difference.

Myglassesmart was originally established to make high-quality eyeywear affordable to everyone. Each production process goes through a rigorous inspection to ensure the quality of glasses meets the standards. All of our sunglasses have passed EU certification. We also registered for the FDA in the US. Since the glasses come directly from the manufacturer, we are able to offer our customers high-quality eyewear ar affordable prices.

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