How to Fix QuickBooks Update Error 15106?

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Are you getting the QuickBooks error code 15106 when updating the program? Well, this article will help you to fix this error on your behalf.

Every time a user attempts to update QuickBooks or payroll, they are met with the error notice "Error 15106: The update software is damaged, or Error 15106: The update software cannot be opened." Error 15106 mostly impacts the update function. Accounting software firewall restrictions and a lack of administrative access are the main causes of the QuickBooks payroll update issue, in contrast to other 15XXX series errors. Please read the entire article until the finish for information in depth as we have covered the causes and fixes for QuickBooks update error 15106 in more detail.

A Brief Review of QuickBooks Error 15106

A piece of software called the Windows Installer aids in installing and removing applications and upgrades on the Windows operating system. Several applications start reporting issues during the update when the installer becomes damaged or corrupted. Due to a broken or corrupted Microsoft installer, QuickBooks is condemned to the same fate. So, the user's attempts to download QuickBooks or upgrade the payroll result in QuickBooks update error 15106.

Causes of QuickBooks Error 15106

All the possible causes of QuickBooks Payroll Update Error 15106 are listed below. 

  • The additional components that are eventually needed to update the software and payroll are not installed during the initial setup of QuickBooks. 

  • The QuickBooks installer may be detected as a potential threat by the Web Root antivirus software, which inhibits its Windows operations. 

  • You may see QuickBooks Update Error 15106 if your user profile does not possess Windows administrative rights. 

  • The Windows User Account Control configurations are on high, which inevitably causes QuickBooks updates to fail. 

  • Antivirus and anti-malware software from a third party preventing QuickBooks updates

  • If the user doesn't have enough Microsoft management access, the QuickBooks error code 15106 can show up. 

  • The update process can also be hampered by error 15106 QuickBooks, which is caused by the Spy Sweeper application in the WebRoot antivirus.

Signs and Symptoms of QuickBooks Error 15106

The following things happen when QuickBooks error 15106 affects the software: 

  • The error message "Error 15106: The update software cannot get opened" and the warning "Error 15106: The update software is damaged" begin to appear on QuickBooks. 

  • The components and tools required to later modify the software and paychecks are not downloaded by the application. 

  • Users are unable to properly use QB features and capabilities since the updating process is hampered. 

  • Customers may experience a brief period of their system freezing or hanging. 

  • Windows operates slowly and does not respond to mouse or keyboard inputs. 

  • The running software can freeze, crash, or run slowly. 


We hope that the troubleshooting methods will help in resolving the QuickBooks error 15106. But, if you still face any issues, you can contact our error support team at +1-800-615-2347.

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